Key Facts & Policies
Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge. Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements. An additional charge of $15 per day for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply.
A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card.
Please see the Renter Requirements policy for age requirements and youthful driver charges.
This reservation is being made with a Contract ID number (CID) assigned to a Corporate Account for use exclusively by its eligible renters. Use of this CID by individuals other than eligible renters is prohibited and may result in disciplinary action. Renters using this CID may be required to show proof of employment or authorization (such as a business card, current email with company domain, work order, etc.). Questions about acceptable proof of employment or authorization should be directed to your Travel Manager.
Rentals originating in the United States: Most vehicles rented in the US can be driven throughout US and Canada. Some vehicle classes like Exotics, Large Passenger or Cargo Vans, and other specialty vehicles may not be allowed to travel outside of the US. Please reach to the renting location directly for details on cross-border restrictions.
Most locations do not allow travel into Mexico. If you wish to travel into Mexico, you will be required to purchase additional insurance to cover the vehicle while in Mexico. Please contact the branch directly to determine limitations and availability.
For retail rentals only secured with Extended Protection within the cost of the rental (excluding any liability protection or insurance coverage provided under a commercial contract), the following shall apply:
Extended Protection (EP) (Where available): Owner provides Renter or any AAD with third party liability protection in an amount equal to the minimum financial responsibility limits applicable to the vehicle (the Primary Protection). EP also provides additional third party liability protection, through an excess liability policy, with limits of the difference between the Primary Protection and a combined single limit of $1 million per accident for bodily injury and/or property damage to others arising out of the use or operation of the Owner rental vehicle by Renter or an AAD, subject to the terms and conditions of the policy. EP includes UM/UIM coverage for bodily injury and property damage (only where required by law for property damage) in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection), and additional coverage, through an excess liability policy, with limits for the difference between the statutory minimum underlying limits and $100,000 per accident (for rentals commencing in New York, UM/UIM limits are $100,000 per person/$300,000 per accident; for rentals commencing in Hawaii, the UM/UIM limits are $1,000,000 combined single limit) or state mandated UM/UIM limit, whichever is greater. OWNER AND RENTER REJECT ANY ADDITIONAL UM/UIM COVERAGE TO THE EXTENT PERMITTED BY LAW. EP, including UM/UIM benefits is provided only when Renter or any AAD are driving the Vehicle. No claim for UM/UIM may be made due to the negligence of the driver of the Vehicle. EP coverage is in effect only while another AAD or Renter is driving the Vehicle within the United States and Canada; coverage does not apply in Mexico. ADDITIONAL POLICY EXCLUSIONS INCLUDE: (A) BODILY INJURY OR DEATH TO RENTER, ANY AAD, OR TO THE BLOOD RELATIVES OR FAMILY OF RENTER OR AN AAD, IF SUCH RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH RENTER OR WITH AN AAD; (B) PROPERTY DAMAGE TO THE RENTAL VEHICLE; (C) FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES; (D) BODILY INJURY, DEATH OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF THE INSURED; AND (E) ANY OBLIGATION FOR WHICH THE INSURED OR THE INSURED’S INSURER MAY BE HELD LIABLE UNDER ANY WORKER’S COMPENSATION, DISABILITY BENEFITS OR UNEMPLOYMENT COMPENSATION LAW OR ANY SIMILAR LAW. (F) BODILY INJURY OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF RENTER OR AADS. Note: Any UM/UIM benefits paid are included in the $1 million combined single limit EP coverage and in no way increase the combined single limit amount referenced above. This insurance coverage is underwritten by Ace American Insurance Company. Report SLP Claims to: Sedgwick CMS, P.O. Box 94950 Cleveland, OH 44101-4950, Phone: 1-888-515-3132 Fax: 1-216-617-2928.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.
Option 2 -We Refill
This option allows the renter to pay National at the end of the rental for gas used but not replace. Price per gallon will be higher than local fuel prices.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Loss Damage Waiver (LDW) is not insurance. The purchase of LDW is optional and not required in order to rent a vehicle.
You may purchase optional LDW for an additional fee. If you purchase LDW we agree, subject to the actions that invalidate LDW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.
When deciding whether or not to purchase LDW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.
*For rentals originating in California- LDW ranges between 16.99 USD and 500.00 USD per day depending on the type of vehicle rented.
Customers who reside in the United States, U.S. Territories, or Canada
Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer. Digital licenses are not accepted. The driver's license must be valid for the entire rental period.
Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions:
They also present an Active Military ID, and(Video) ARRIVAL AT RDU INTERNATIONAL AIRPORT | COST AND COOKS CHANNEL
They are in compliance with their military extension policy of the state which issued the license. These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.
Customers travelling to the U.S. and Canada from other countries
It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digitallicenses are not accepted. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental.
Customers traveling to the United States and Canada from another country must present the following:
Their home country driver’s license that is valid, unexpired and includes a photograph, and
If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish, etc.) an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license.
If the home country license is in a language other than English and the letters are not English (i.e.alphabetis not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver’s Permit is required.
If an International Driver’s permit cannot be obtained in the home country, another professional, type-written translation may be substituted. In either case the home country license must also be presented.
Customers may not rent a vehicle solely with the International Driver’s Permit. The International Driver’s Permit is a translation of the individual’s home country license and is not considered a license nor is it considered valid identification.
- In some US locations, customers not holding a US driver’s license may be asked to provide additional documentation. Examples of this may include a valid passport or, in certain states (AZ, CA, CO,NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation.
- In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation. Examples of this may include a valid passport.
Photocopies of Driver’s Licenses are not accepted
“Learner’s Permits” are not accepted.
Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted.
Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license. Additional Government-issued identification may be required.
For rentals commencing on or after January 1, 2023, the PAI/PEC product will no longer be available for purchase and will not be included with your rental regardless if your reservation includes this optional product. PEC only will be available for purchase for rentals commencing on or after January 1, 2023 for the charge shown at the time of the rental. PEC is optional and not required in order to rent a vehicle.
Personal Accident Insurance/Personal Effects Coverage (PAI/PEC) is offered at the time of rental for an additional daily charge. If accepted, the PAI contained in the policy provides renter and renter's passengers with accidental death, accident medical expenses and ambulance expense benefits. The PEC contained in the policy insures the personal effects of the renter, additional drivers or any member of the renter's immediate family who permanently resides in the renter's household and who is traveling with the renter against risks of loss or damage. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. PAI/PEC is subject to the provisions, limitations and exclusions of the PAI/PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States. The purchase of PAI/PEC is optional and not required to rent a car. The coverage provided by PAI/PEC may duplicate the renter's existing coverage.National Car Rental is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI/PEC.
Personal Effects Coverage (PEC) is offered at the time of rental for an additional daily charge. If accepted, the PEC contained in the policy insures the personal effects of the renter, additional drivers or any individual who is traveling with the renter against risks of loss or damage. Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. PEC is subject to the provisions, limitations and exclusions of the PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States. The purchase of PEC is optional and not required to rent a car. The coverage provided by PEC may duplicate the renter's existing coverage. Alamo is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine their personal insurance policies or other sources of coverage that may duplicate the coverage provided by PEC.
Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location.
RENTER REQUIREMENTS AND FORMS OF PAYMENT POLICIES
RENTER REQUIREMENTS POLICY
All renters and additional drivers must be 21 or older. All renters must have a valid driver’s license and a major credit card or debit card in their name. Individuals with learners’ or instructional permits are not eligible to rent. This is only a summary. For additional details, please reference the Driver’s License Information Policy.
The underage surcharge for drivers between the ages of 21 and 24 is $25 per day. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, and Compact, Small and Standard SUVs with seating up to 5 passengers.
At airport locations, debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address. Active duty military personnel are exempt from address requirements.
Other than the renter’s spouse or domestic partner, no other additional drivers are allowed.
If using a debit card for any amounts owed, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Please read the Forms of Payment policy (see below) for additional details pertaining to the use of debit cards at this location.
At the time of rental, Renters without a ticketed return travel itinerary must provide evidence of a transferrable auto collision, comprehensive and liability policy for the following vehicle classes: Full Size Luxury Sedan, Premium Luxury Sedan, Midsize Sport Luxury Sedan, Electric Luxury Sedan, Premium Luxury SUV, Extended Luxury SUV, Electric Luxury SUV, Limo Van, and Corvette.
FORMS OF PAYMENT POLICY
The following forms of payment are accepted for the rental.
The Estimated Total for the rental on the Review & Reserve screen and/or in the email reservation confirmation will be charged to the form of payment provided by Renter. If the rental as reserved is modified, the estimated total amount for the rental may change and would still be charged to the form of payment provided by Renter.
At the time of the rental, Renter will sign a rental contract (the “Contract”) which applies to the rental and includes a Rental Agreement Summary and the Additional Terms and Conditions.
To account for Renter potentially incurring additional amounts owed under the Contract, renters without a ticketed return travel itinerary will be required to provide a deposit of $400, or $850 for the following vehicles classes: Performance Sport, Full Size Luxury SUV, Electric Luxury SUV, Full Size Elite Electric Sedan, Midsize Sport Luxury Sedan, Full Size Luxury Sedan, Premium Luxury Sedan, Electric Luxury Sedan, Premium Luxury SUV, Extended Luxury SUV, Limo Van, and Corvette.
Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary.
Renter must use an above listed form of payment for the deposit amount. The deposit amount will not be available for use by Renter and/or refunded to Renter until after the vehicle has been returned.
If Renter incurs additional amounts owed under the Contract, those additional amounts may be deducted from Renter’s deposit amount, if applicable. If those additional amounts are not deducted from the deposit amount, if applicable, they will be charged to the form of payment provided by Renter at the time of rental unless Renter provides a different above listed form of payment to be charged.
If using a debit card for any of the above amounts, the available funds in the account associated with Renter’s debit card will be reduced by those amounts. Additionally, Renter is responsible for any overdraft fees incurred.
Money orders and prepaid cards are not acceptable forms of payment at the time of rental, including for the deposit amount, but may be used to pay any amounts due at the end of the rental after the vehicle has been returned. Cash is not accepted.
In addition to one of the above listed forms of payment, credit cards with sufficient available credit which are listed on Renter's Profile or Loyalty Account (Emerald Club, E Club, etc.) will be accepted as payment for all amounts owed under the Contract.
All amounts owed by Renter under the Contract will be submitted (a) as an authorization to be a hold against and ultimately charged to Renter’s credit card or debit card, or (b) to be charged to Renter’s debit card.
Please read the Renter Requirements policy (see above) for additional details pertaining to the use of debit cards and general rental requirements at this location.
Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. If Renter purchases RSP, Owner agrees, subject to the actions that invalidate Loss Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Plus services are only available in the United States and Canada. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RSP does not apply in Mexico. For roadside assistance call 1-800-367-6767.
Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. If accepted, SLP provides the renter and authorized drivers with up to $300,000 combined single limit for third party liability claims. If the renter accepts SLP, National provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. This is a summary only. SLP is subject to the terms, conditions, provisions, limitations and exclusions in the supplemental rental liability insurance excess policy underwritten by Zurich American Insurance Company. The purchase of SLP is optional and not required to rent a car. The coverage provided by SLP may duplicate the renters existing coverage. National is not qualified to evaluate the adequacy of the renters existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP.
Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas.
The TollPass Program is offered in different ways, depending on where you rent. Visit the websites below for more information.
• Northeast US (including regions in the Midwest):
• Chicago Metropolitan Area:
• Golden Gate Bridge and Northern California Bay Area:
• Southern California:
• CO, FL, TX, NC, GA, WA, PR, and Ontario Canada:
• Louisville KY:
To view our entire coverage map, go to https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.htmland click on Coverage Map.
TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass programs.
Travel agents in the U.S. and Canada, can receive up to 35% off personal rentals worldwide.What is the easiest company to rent a car from? ›
Who is the easiest car rental company? Enterprise and Hertz offer the easiest and fastest way to rent a car. With exceptional customer service, special pick-up and drop-off lanes for members, as well as dedicated phone lines, the two companies have streamlined the rental process for customers.Is Costco the cheapest way to rent a car? ›
Low rental prices
Costco is probably the most competitive outlet for renting cars that I've found. They're almost always the cheapest, though it's never a guarantee. When you book through Costco Travel, you also can add your reservation information to AutoSlash (read our review here).
Sometimes it's cheapest to rent for only the days you need the car, sometimes it's cheaper to rent for a week even if you only need a car for a few days. In other words, be sure to check both before you book—just make sure the rental car company won't charge a fee if you return the car early.Is it better to rent a car at the airport or online? ›
Outmaneuver Fees and Industry Quirks
For example, cars rented at the airport are almost always more expensive because of added taxes and fees. Rent at an off-airport location and you could save 20 percent or more.
Is Hertz cheaper than Enterprise? We ran multiple quote comparisons and by large, found Enterprise to be more expensive than Hertz. Prices differed from $70 to up $200 for both prepay and pay on pick-up options.Do Costco car rentals include insurance? ›
Another added bonus of renting a car from Costco: If you use your Costco Anywhere Visa® Card by Citi to book the rental, the card automatically provides you with travel accident insurance, car rental insurance, and travel and emergency assistance.Is buying a car thru Costco a good deal? ›
It can indeed be a good deal since the Costco Auto Program offers savings on leases and the purchase of new or used cars, trucks, SUVs, and recreational vehicles. Members can also get exclusive discounts on parts and services at approved dealers and service centers.Do I need my Costco card to pick up a rental car? ›
Do I have to show my Costco membership card when I pick up my rental car? Yes. The primary driver must present a valid Costco membership card in their own name to the rental car agent at pick up. Otherwise, the Costco Travel discount will not apply.What day is best to rent a car? ›
Weekends are the best days to rent a car because most people do not need them on the weekend. Weekend rentals are a great way to take a day trip somewhere if someone doesn't want to rack up miles on their own vehicles. Most car rental places will offer price points that include unlimited mileage.
Make sure you get to the car rental agency early in the day. If you arrive before noon, there's a good chance you'll get a wider selection of vehicles at a better price. When you reserve a vehicle in advance, be sure to get there at the designated time.Do you need insurance to rent a car? ›
If you use a credit card, you won't need proof of insurance, but you'll still need to purchase some level of insurance to rent the vehicle. There are several options for this. Rental company's car insurance: Car rental companies provide temporary car insurance that you can buy for the term of your rental.How much does it cost to rent a car per day? ›
On average a car hire in South Africa costs R425 per day.Is it better to rent a car one way or round trip? ›
Renting one way is typically more expensive than renting round trip. Your price is broken out into different components: the daily rate (a.k.a. time and mileage), taxes and fees, and a one-way drop charge. The drop fee can vary from one rental-car company to another, and even within a single rental car company.Can you negotiate renting? ›
Can you negotiate rent? Yes. Each landlord will differ in how receptive they are to negotiating rent, but it happens a lot. Often landlords build risk into their rental rates so they can afford it when a renter is late or breaks their lease.Is it better to book rental car directly? ›
Renting online can save you money.
First, you can often find better deals if you book in advance, which isn't an option when you're booking on the spot at the airport. When you book online, you can more easily compare rates via travel booking websites.
The company holds this sum to guard against scenarios like an accident, late return or additional fuel charge. Always ask how much will be held on your card and when you can expect your deposit back. It usually depends on the type of car your rent, where you pick up the car, and how you pay.Is Alamo cheaper than Enterprise? ›
By almost all metrics, National Car Rental was the most expensive, followed by Alamo Rent a Car. Enterprise Rent-A-Car, Budget, Hertz and Dollar ranked among the cheapest.Why is Costco car rental cheaper? ›
Costco doesn't maintain a fleet of rental cars waiting for its customers. Instead, it partners with several well-known companies to offer cars for rent at a discounted rate. Its large membership base affords Costco group-negotiating power, which means you often get the best deal on a rental car.What is Costco's car insurance called? ›
Costco sells auto and homeowners insurance to its club members through American Family (AmFam) under the brand name Connect. Members who purchase insurance through Costco may be eligible for a discount on insurance rates, along with perks like free roadside assistance.
No. Only the primary driver listed on the reservation can pick up the rental car. At the rental counter, the primary driver must show a valid driver's license and Costco membership card in their name.What is the average Costco car discount? ›
The Costco Auto Program offers preset membership pricing for new and used automobiles, plus RVs, at a number of dealerships around the country. On average, the retailer claims, customers can save about $1,000 off a vehicle purchase, though that will ultimately depend on the customer's car choice and the dealer.What happens if I forgot my Costco cars? ›
Visit the membership counter and request a temporary shopping card. They will ask to see your ID to verify your identity and look up your membership number. After your identity has been verified, you'll be given a temporary card that you can use to shop at Costco.Can I leave my car at Costco for a week? ›
Yes, you can park at Costco overnight. Generally, Costco stores want you to park furthest away from the store so that shoppers can park closer. But not all cities and not all Costco's allow overnight parking.Does AAA have a discount code for Avis? ›
AAA has partnerships with Hertz, Thrifty and Dollar—so it always delivers multiple deals for you to compare. But AAA does not have partnerships with other major brands like Alamo, Avis, Budget, Enterprise and National.Do Costco rental car prices change? ›
The "Car Rental" price (base rate) will not change, but taxes and fees are subject to change. Since there is no payment taken at the time of booking, taxes can fluctuate until the car is picked up. Any tax fluctuations are outside the control of Costco Travel.Is it better to pick up a rental car early or late? ›
Arriving a few minutes early at the counter is less of a problem than arriving late. Most rental companies will let you take the car early if it's available. As a general rule, leave 45 – 60 minutes between expected landing time and the car rental pick-up time.Why is one day car rental so expensive? ›
Demand for rental cars is outpacing the supply of available vehicles, so rental car prices have gone sky high.What is the disadvantage of using a travel agent? ›
Users can tweak the options, and pick the most attractive flights, car rentals, hotel rooms, packages, cruises, etc. Frankly, travel agents just cannot book every deal you can find on your own. There are many promotional offers, discount codes, Twitter sales, etc., that must be booked through the supplier's website.Is it better to book directly with rental car company? ›
If you book directly through your car rental agency's website, your loyalty program information will usually be added to your reservation if you are logged in when making the booking. For car rentals, you can often save a lot of money if you shop around.
As with most industries, there are brokers and wholesalers who buy bulk from airlines and sell to travel agents, they then can sell at cheaper prices. They can also make own judgments to make less profit by selling tickets even cheaper than competitions.Does it cost more to go through a travel agent? ›
The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.Is it cheaper to book online or through a travel agent? ›
Seaton says booking through a travel agent typically won't cost you more. She says while some agents will charge you a nominal planning fee, many agencies like hers do not charge anything extra for their services. "We get paid a commission on the back end from the vendor, so that's how we make our income," she said.Is it better to book directly with airline or travel agent? ›
When it comes down to it, booking directly through the airline is almost always more convenient. If the price changes after you buy your ticket, many airlines will get you the difference back. Southwest, for example, refunds the difference directly to you or applies it as credit towards future airfare.